Call us

Sales
1-877-669-6877
9 a.m. – 8 p.m. ET weekdays

Effective July 1, 2023 we will be closed on Saturdays.

Roadside assistance,
call 1-866-854-4140

Service
Call 1-877-669-6877 for insurance help. Call 1-800-848-6331 for investment/ financial help.

File a claim
1-800-421-3535
Anytime

Learn more about our best-in-class roadside assistance solution online:
Roadside Assistance

Sales & service
1-877-263-6007
8 a.m. – 10 p.m. ET weekdays
10 a.m. - 6:30 p.m. ET
Saturday
Email Service Center

Service
1-800-848-6331

TDD/TYY for the hearing impaired
1-800-238-3035

8 a.m. - 8 p.m. ET weekdays

File a claim
1-800-848-6331
8 a.m. - 8 p.m. ET weekdays

Professional
1-800-321-6064
8 a.m. - 8 p.m. ET weekdays

Sales
1-888-490-1549
9 a.m. – 8 p.m. ET weekdays

Service
1-888-508-8622
8 a.m. - 8 p.m. ET weekdays

File a claim
1-800-421-3535
Anytime

Life & Annuity
1-800-222-1981
Option 1 for Life & Annuity Claims
Option 2 for Billing
Option 3 for All policy related inquiries

8 a.m. – 5 p.m ET Monday-Thursday
8 a.m. – 4:30 p.m. ET Friday 

Fax
215-256-7683

Email

Personal Lines Service Center
1-888-772-6837

ALL lines of business not in Service Center 1-800-338-8301

8 a.m. – 5 p.m. ET weekdays

Fax
866-258-1301 

Commercial Lines Service Center
1-866-825-7248

ALL lines of business not in Service Center 1-800-338-8301

8 a.m. – 7 p.m. ET weekdays

Fax
866-258-1301

Sales
1-800-255-9913
8 a.m. – 7 p.m. ET weekdays

Service
1-800-418-3188
8 a.m. – 8 p.m. ET weekdays

File a claim
1-800-248-6283
Anytime

Sales, service, & claims
1-800-228-6700
8:30 a.m. – 5:30 p.m. ET weekdays

Risk management
1-800-260-1356
8:30 a.m. – 5:30 p.m. ET weekdays

Group insurance benefits
1-888-674-0385
8 a.m. – 5 p.m. ET weekdays

Group legal plans
1-800-562-2929

Key person benefits
1-855-550-0411

Sales & service
1-866-267-5244
8 a.m. – 4:30 p.m. ET weekdays

Sales & service
1-844-203-2691
8 a.m. – 5 p.m. ET weekdays

Agent licensing
1-888-674-0385, option 2
8 a.m. – 4:30 p.m. ET weekdays

Service & claims
1-855-473-6410
7 a.m. – 8 p.m. CT
weekdays

Sales
1-877-970-9059
7 a.m. – midnight ET weekdays
9 a.m. – 9 p.m. ET Saturdays & Sundays

Sales & Professionals
1-800-321-6064

TDD/TYY for the hearing impaired
1-800-238-3035

8 a.m. – 8 p.m. ET weekdays

Service & claims
1-800-848-6331
8 a.m. - 8 p.m. ET weekdays


Annuity Fax
1-888-634-4472

Income products
1-800-452-7126
8 a.m. - 8 p.m. ET weekdays

Service
1-800-848-6331

TDD/TYY for the hearing impaired
1-800-238-3035

8 a.m. - 8 p.m. ET weekdays

Life Fax
1-888-677-7393

File a claim
1-800-848-6331
8 a.m. – 8 p.m. ET weekdays

Professional
1-800-321-6064
8 a.m. – 8 p.m. ET weekdays

Sales
1-877-877-5083
9 a.m. – 6 p.m. ET Monday – Thursday
9 a.m. – 5 p.m. ET Friday

Service
1-800-848-0920
9 a.m. – 8 p.m. ET weekdays

Employees

401(k)/403(b)
1-800-772-2182
8 a.m. – 11 p.m. ET weekdays
9 a.m. – 6 p.m. ET Saturday

Governmental 457, 401(k), 403(b) and Post Employment Health Plans (PEHP)
1-877-677-3678
8 a.m. – 11 p.m. ET weekdays
9 a.m. – 6 p.m. ET Saturday

Employers & Plan Administrators

401(k)/403(b)
1-800-548-6436
8 a.m. – 8 p.m. ET Monday – Thursday
8 a.m. – 6 p.m. ET Friday

Governmental 457, 401(k), 403(b) and Post Employment Health Plans (PEHP)
1-877-496-1630
8 a.m. – 8 p.m. weekdays

Professional
1-800-626-3112
8:30 a.m. – 8 p.m.  weekdays

Call Us
1-800-882-2822
8 a.m. – 6 p.m. ET weekdays

Mail us
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220

Call us directly at: 1-888-999-2018
8 a.m. – 6 p.m. ET weekdays

Mail us
Nationwide Headquarters
One Nationwide Plaza
Columbus, Ohio 43215-2220