• Need help?

    Need roadside assistance? You have options

    1. Use our mobile app for the best roadside experience.

    Download the app

    Why mobile?

    Because you can do so much more in the app:
    • Track your tow truck in real-time
    • Get status updates such as your driver's ETA
    • See Google reviews, hours and contact details for nearby repair shops

    2. Get roadside assistance online.

    For Harleysville

    For Private Client
  • Add Roadside Assistance

    Sign up for Roadside Assistance coverage now

    Add Roadside Assistance coverage by logging in to your online account. Once you're logged in, go to auto coverages under your auto policy.

    Log in
    Don't have an online account?

    Sign up for account access, contact your agent or call 1-877-669-6877.
  • Basic vs. Plus

    We offer two levels of Roadside Assistance

    Nationwide Roadside Assistance Basic

    • Car towing service up to 15 miles1
    • Ditch extraction service (Some restrictions apply.)
    • Delivering gas when your tank is empty. (Some restrictions apply.)
    • Jump start a dead battery
    • Lockout service up to $100
    • Replace a flat tire with your spare

    Nationwide Roadside Assistance Plus

    All the services of the Basic plan, plus:
    • Car towing service up to 100 miles1
    • Trip interruption coverage that will reimburse your expenses up to $5002 for alternate transportation, lodging and meals when you're stranded 100 or more miles from home.3

Learn more about our best-in-class roadside assistance solution

Here's what customers are saying

"The mobile app service was quick and easy. It helped keep me informed of the progress of the pickup. The Nationwide agent who answered my initial call was friendly and immediately linked me to the mobile service. The pickup/tow truck service agent called ahead and was prompt and courteous to my family. Thank you, Nationwide!"

"It only took me a couple of minutes with my Nationwide app for me to ask for help. From the time I realized that I locked us out until the time we had access to it again in total was less than an hour.”

"Using the app, it took about 3 minutes to get it ready, 10 minutes for the assistance to arrive, 5 minutes to unlock the door and then that was it. This was amazing. Thank you very much and I will 100% recommend."

"I truly wasn’t worried when I realized I had locked my keys in my car because I knew that I had roadside assistance and Nationwide would get us taken care of quickly. Thank you Nationwide, this makes it worth paying for full coverage. No payment needed at the time of service either!"

"I was able to request a tow through the system. I liked how it set me up with the tow driver and was able to track the tow. The tow driver was very professional and nice. This was a great service and I will definitely recommend."

"Using the Nationwide app to place the claim was so easy and fast. The GPS was 100% accurate with my location and the tow destination. It took less than an hour between placing the claim and towing my car home."
[1] Or $75 worth of coverage for Basic and $300 worth of coverage for Plus for Virginia. Or $100 worth of coverage for Basic for North Carolina.
[2] $600 for Virginia policyholders.
[3] Expenses covered up to 72 hours from time of disablement and shall not exceed $100/day for meals and lodging.

Each claim is handled on the basis of its individual facts and circumstances, in accordance with policy language, including applicable exclusions, conditions and limitations, as well as applicable controlling law.

24-hour Roadside Assistance services are provided by or through Agero.

Optional features details and availability vary by state. Referred to as Towing and Labor in North Carolina. Roadside Assistance/Towing and Labor needs to be added to all policies to which the policyholder wants it to apply. Roadside Assistance/Towing and Labor is not available for Named Non-Owner policies. Insurance terms, definitions and explanations are intended for informational purposes only and do not in any way replace or modify the definitions and information contained in individual insurance contracts, policies or declaration pages, which are controlling. Such terms and availability may vary by state and exclusions may apply. Discounts may not be applied to all policy coverages.